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Children With Special Needs

Giving Parents Much Needed Help

Oxford Services provides a welcomed break to parents  who have children with special needs. Oftentimes family members assume most of the home care responsibilities and we understand it can be overwhelming at times. We provide temporary relief to parents, called Respite Care, and our service provides support and assurance for parents who want to resume normal daily activities while still providing quality care for their children. While no caregiver can replace the love and confidence of family, it is very reassuring to know that gentle hands and a caring spirit are there with your little ones when you cannot be.

Children with developmental disabilities including behavioral and emotional disorders can become isolated from their peers and family members. Our experienced caregivers are there to facilitate interactions with other siblings or family members. Our one-on-one personal care will offer nurturing support for your child’s improvement in social interactions, skill building and communication.

OUR SERVICES INCLUDE:

  • Accompanying your child to school or daycare programs
  • Our caregivers enjoy being part of your child’s daily activities such as: games, sports, arts & crafts, homework and any other activities they usually do with family members.
  • Behavioral management and diagnosis specific activities
  • Maintain daily routines/ assist with daily living needs
  • Safety supervision within the home
  • Extended respite/babysitting hours

GETTING STARTED:
If your child is part of a program at your local Regional Center:

Oxford will be glad to work with you and your Regional Center Case Worker. Regional Centers provide monthly authorization hours for respite services in your home. Once Oxford receives an authorization for service from the Regional Center you belong to, services can be provided immediately.

Private Duty Care for Children
Our high quality services are still available to you and your child even if you are not part of a Regional Center Program. We can still provide care at affordable cost to you and your family.

Consider the following questions when choosing an agency to provide respite services for your child:

What will the caregiver know about my child before they come to my home?
Oxford prepares a summary about your child from the Individual Program Plan (IPP) that we receive from the Regional Center providing for authorization your child. This information includes diagnosis, communication skills, toileting skills, and activities of daily living. After reading this information, our caregiver will check with you to see what goals you are currently working on with your child.

I don’t feel comfortable leaving my child with someone I don’t know. What can be done about this?
It is natural that you want to be sure the caregiver is a good match for your child. Feel free to schedule a caregiver, and remain in the home to see how they interact with your child. We recommend that you stay ‘out of sight’ so you can get a sense of how your child will react when you are not there.

What happened if the caregiver is not a good match? Are you allowed to change caregivers without penalty?
Yes, our client’s satisfaction is important to us. There is absolutely no charge or penalty to replace a caregiver. We also recommend that you have several caregivers that you care comfortable with so you have flexibility in your schedule.

Is the agency insured? Are the employees bonded?
Oxford is fully insured and bonded.

Are there any restrictions as to when Oxford will provide service?
Oxford provides care 24 hours a day, 7 days a week. Unfortunately, the Regional Centers are not able to pay holiday rate for the 6 holidays observed by Oxford: New Year’s Day, memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. Service can be provided on those days if you are willing to personally pay the holiday rate.

What are Oxford’s office hours? How do we contact them if there is an emergency?
Oxford has a staffing coordinator answering our phones 24 hours a day, 7 days a week. Parents will never get a recorded message. You will be able to speak directly to someone in our office at all times should you need to.

How does Oxford select their employees? How do they test their knowledge and skill? What background and reference checks are done?

  • Oxford has an extensive screening, testing and hiring process to ensure they have the skills and knowledge required.
  • In addition to reference checks, Oxford checks DMV, Social Security, misdemeanor and felony backgrounds.
  • Our caregivers are trained and experienced
  • Our staff is CPR and First Aid Certified